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IT Services for Small to Medium Businesses

Security-first approach

At Real InfoTech, we provide practical, security-focused IT services for small to medium businesses with the experience and capability to scale when needed.

Whether you’re a growing business or an established organisation, our goal is simple: keep your IT secure, reliable, and easy to manage. Because good IT shouldn’t be something you have to chase, guess, or stress about.

Get real about security

Real Protect (Managed Security)

Serious cyber protection for small to medium businesses, by lowering your business risk profile. Cyber threats don’t care about business size and neither do we.

Our Managed Security service, Real Protect, gives small to medium businesses the kind of protection larger organisations rely on, without the complexity, overhead, or scary sales pitch. We take protecting our clients seriously, because security is about trust.

Managed Security includes:

Endpoint Protection for
devices and users

24/7 Threat response via MDR

Email and data security

Backup and recovery safeguards

Ongoing monitoring and improvement

OS Patch management

Clear advice and support

IT Policy and controls advise
(Cyber Risk Profile)

This service can stand on its own, or form the foundation of our Managed IT offering.

Powered by Sophos MDR

Complete IT support, done properly

Real Managed IT

Our Managed IT service is ideal for businesses that want fully managed IT with security built in from day one. We handle the day-to-day, keep things running smoothly, and help plan ahead so your IT supports the business… not the other way around.

This includes the “everyday stuff” that makes a big difference, like:

New users and device setups

Help when things break or slow down

Email and Microsoft 365 support

Ongoing IT advice and planning

Managed IT includes:

Everything in Real Protect
Managed Security

Proactive monitoring and maintenance

Friendly helpdesk support

Updates, patching, and system care

Vendor and software management

It’s a simple, predictable way to manage IT as your business grows — without surprises.

And if you’re a Real ICT customer for your communications, then our support teams work as one behind the scenes to ensure total coverage of your IT&C environment!

Flexible support when you need it

Project & ad-hoc support

Not every business needs full-time IT management and that’s fine. For businesses that want help from time to time (or need an extra set of hands), we offer project- based and ad-hoc support.

This includes:

IT upgrades and improvements

Cyber security and risk reviews

Office moves and expansions

Cabling

CCTV security

Access control design and deployment

Cloud migrations

One-off troubleshooting and support

You’ll get the same thoughtful, security-first approach, no matter the size of the job.

Our Approach

No matter how we work together:

We focus on practical solutions

We explain things clearly

We take security seriously

We tailor services to fit your business

Small to medium business is our focus, but our standards are enterprise-grade

Reach out and let’s talk

Not sure which service is right for you?

We’re always happy to have a conversation and help you work it out. Get in touch to see how we can support your business.